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We serve multifamily organizations in or outside Maine by deploying a preventative, owner-aligned operating model designed to replace avoidable NOI loss. The focus is simple: keep residents longer, units full, failures rare, insurance defensible, and debt service protected through higher renewals, faster turns, fewer emergencies, and documented asset condition. Our strengths have been trusted for decades in luxury residential asset stewardship.  Here performance is measured in avoided failures, controlled costs, and direct accountability. Let’s talk if you are tired of hearing excuses and want the results you know are achievable.

Our Success Blueprint & KPIs (First 12 Months)

  • Lease Renewal Rate: Aim to exceed local market renewal benchmarks by ≥15%.

  • Occupancy: Maintain ≥95% stabilized occupancy

  • Time-to-Turn: 80% of vacated units turned and re-leased within 7-10 days provided tenant lead generation prospecting is in place.

  • Maintenance Effectiveness: Complete 100% scheduled inspections and preventive tasks. Track emergency repairs; target to cut reactive repairs by 30% relative to pre-program.

  • Insurance Impact: Over 12 months, achieve at least a 5% slower growth rate in property insurance premiums vs prior year (by substantiating improved risk profile to underwriters).

  • Resident Satisfaction: Deploy surveys/ratings; target an NPS > +50.

  • DSCR Management: Maintain minimum 1.25x DSCR under current forecasts. Monitor interest rate movements and adjust budgets to keep cushion.