We provide concierge-level services for owners of high-value residential assets who require more. Our approach is built on "surgical" precision—a methodology developed while managing premier luxury assets from Nashville to South Florida. We specialize in detailed stewardship protecting the architectural and aesthetic integrity of the home. By applying this "white-glove" discipline, we mitigate investment risk, and eliminate operational leaks.
EXPERIENCE
Property Butler - Mid Coast Maine (2024 - Present)
In response to the shifting post-pandemic landscape, I relocated to Rockland, Maine, to refocus my expertise. Over the last 18 months, I’ve found my true niche in mitigating investment risk for multifamily assets. I find tremendous reward in protecting owner interests and am eager to apply this specialized focus to a dedicated real estate portfolio.
Property Butler - Delray Beach, FL (2018- 2024 )
Replicated a high-performance service model from Nashville to the South Florida luxury market. By focusing on risk mitigation and premium property care, I ensured the seamless preservation of 'best-in-class' residential assets for discerning owners.
Private Client Service - Nashville, TN (2011 - 2018)
Entrusted with the comprehensive maintenance and stewardship of a landmark 1867 Italian Renaissance estate and luxury penthouse residences. Provided direct, high-level support to the Principal, ensuring architectural integrity and asset value.
Systems Integrator - Nashville, TN (1998- 2011)
Integrated concierge-level automation systems—including Crestron and Lutron—within large-scale residential estates. I specialized in retrofitting complex smart-home technologies with seamless intuitive experiences for high-net-worth principals.
Systems Integrator - Washington, DC (1995 - 1998)
Began my career apprenticing in concierge-level automation systems like Crestron and Lutron. It was here I discovered my niche for retrofitting large-scale estates. While others were comfortable with invasive, 'random' wall cuts, I developed a surgical approach—prioritizing the structural and aesthetic integrity of the home through precision engineering.
EDUCATION
Jack Welch Management Institute (2015)
Intensive program focused on enhancing executive presence, managing conflict, and leading organizational change.Applied "The Welch Way" methodologies to optimize team performance and streamline operational workflows.
EMERGENCY PREPAREDNESS TRAINING
IS-321 Hurricane Mitigation (FEMA)
IS-421.b Decision Making & Problem Solving (FEMA)
IS-916 Critical Infrastructure Security: Theft & Diversion (FEMA)
IS-276.a Benefit-Cost Analysis Fundamentals For Mitigation Projects (FEMA IS-240.b Leadership & Influence (FEMA)
IS-1113 Coastal Barriers Resources Act (FEMA
IS-907 Responding To Active Shooters (FEMA)
IS-100.HCB: Incident Command System for Healthcare/Hospitals (FEMA) IS-200 Applying Incident Command System to HealthCare & Hospitals (FEMA) IS-700.A: National Incident Management System (NIMS) (FEMA)
Luc & Sarah Boivin with Dutchess & ERnie